Homebuyer Tools Menu

Homeowner Customer Care & Warranty

Questions:
Email Us
630.369.1953

We know that building a great home doesn't make us great. The relationships that we have built over the years are what matter most. We have been there for our customers through every step of the building process and will be there for years to come. Our customer service department is here to keep you just as happy years down the road as you were on the day you moved in.

We also understand that quality is what draws the line between a nice home and an excellent home. We aim for nothing short of excellent. We check all of our work to ensure the absolute best quality in all of our homes. We perform a number of quality control inspections on our homes throughout the building process to catch and remedy any imperfections.

Every home we build is backed by a 10-year Structural Warranty. Every home we build is also covered by 1-year builder warranty on our Neighborhood and Custom Collection and a 2-year builder warranty on our Estate Collection. During this time, our in-house warranty and customer service department is available to help resolve any problems that may arise with your home.